If desired Emtec provides in-house and on-site trainings and user seminars. These can be individually adapted according to your needs and requirements. For more information, please contact our sales team.

Your Emtec unit is broken or malfunctioning? Our well educated and experienced service team ensures professional repair. In order to help you in a fast, easy and convenient way, please open a new support ticket by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it..Please send all device-specific data (f.e.: name of the device inside the subject, serialnumber, software version) and a short but precise description of the issue. Our service technician will get in contact with you very shortly in order to find a solution...

Interested customers are invited to send their material to us for contract testing. The measurements are done by well-educated personnel in emtec’s labs under ISO conditions. The results are summarized in a very detailed report, which can be either discussed by email, telephone or online. Whatever is preferred by the customer.  For more information, please contact our sales team.

To make sure that the highly precise emtec test devices provide reliable and accurate results, a yearly preventative maintenance is strongly recommended by emtec. PM services are either done directly by an emtec technician or by a technician of the local representative, who has been trained and certified by emtec and help to ensure the proper function of the respective test device. Checking the calibration and the calibration itself are part of the yearly PM service, but also the customer should check the calibration on a frequent base. Reference samples can be acquired vie emtec or the...