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Support & Repairs

Your Emtec unit is broken or malfunctioning?

Our well educated and experienced service team ensures professional repair.

In order to help you in a fast, easy and convenient way, please open a new support ticket by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it..
Please send all device-specific data (f.e.: name of the device inside the subject, serialnumber, software version) and a short but precise description of the issue. Our service technician will get in contact with you very shortly in order to find a solution for the problem.

All repairs may be complemented by a calibration.