Support & Repairs
Your Emtec unit is broken or malfunctioning?
Our well educated and experienced service team ensures professional repair.
In order to help you in a fast, easy and convenient way, please open a new support ticket by sending an email to
Please send all device-specific data (f.e.: name of the device inside the subject, serialnumber, software version) and a short but precise description of the issue. Our service technician will get in contact with you very shortly in order to find a solution for the problem.
All repairs may be complemented by a calibration.